sadhnnahealinghub.com

Cancellation & Refund

1. Cancellation Policy

  • Session Cancellations by Clients:

    • Clients can cancel or reschedule their booked sessions up to 24 hours before the scheduled time without any penalty.

    • Cancellations made within 24 hours of the scheduled session will be considered late cancellations, and the session fee will not be refunded.

  • Cancellations by Sadhnna Healing Hub:

    • In the rare event that we need to cancel a session, clients will be notified promptly.

    • Clients will have the option to reschedule the session or receive a full refund.

2. Refund Policy

  • Eligibility for Refunds:

    • Refunds are applicable only for sessions canceled by Sadhnna Healing Hub or if a client cancels a session at least 24 hours in advance.

    • Refund requests must be made within 7 days of the original session date.

  • Non-Refundable Scenarios:

    • Sessions missed without prior cancellation (no-shows).

    • Cancellations made less than 24 hours before the scheduled session.

    • Completed sessions, irrespective of client satisfaction, as our services are subjective and results may vary.

  • Refund Process:

    • Approved refunds will be processed within 7-10 business days to the original payment method.

    • Any transaction fees incurred during the refund process will be borne by the client.

3. Package Deals and Subscriptions

  • For clients who have purchased package deals or subscriptions:

    • Unused sessions can be canceled with a 24-hour notice for a refund.

    • Used sessions are non-refundable.

    • Partial refunds for partially used packages will be calculated based on the standard rate of individual sessions, not the discounted package rate.

4. Digital Products and Workshops

  • All sales of digital products (e.g., e-books, guided meditations) are final and non-refundable.

  • Workshop registrations can be canceled up to 48 hours before the event for a full refund.

  • Cancellations made within 48 hours of the workshop will not be eligible for a refund.

5. How to Request a Cancellation or Refund

To initiate a cancellation or refund request:

Please provide:

  • Your full name

  • Date and time of the scheduled session

  • Reason for cancellation or refund request