Cancellation & Refund
1. Cancellation Policy
Session Cancellations by Clients:
Clients can cancel or reschedule their booked sessions up to 24 hours before the scheduled time without any penalty.
Cancellations made within 24 hours of the scheduled session will be considered late cancellations, and the session fee will not be refunded.
Cancellations by Sadhnna Healing Hub:
In the rare event that we need to cancel a session, clients will be notified promptly.
Clients will have the option to reschedule the session or receive a full refund.
2. Refund Policy
Eligibility for Refunds:
Refunds are applicable only for sessions canceled by Sadhnna Healing Hub or if a client cancels a session at least 24 hours in advance.
Refund requests must be made within 7 days of the original session date.
Non-Refundable Scenarios:
Sessions missed without prior cancellation (no-shows).
Cancellations made less than 24 hours before the scheduled session.
Completed sessions, irrespective of client satisfaction, as our services are subjective and results may vary.
Refund Process:
Approved refunds will be processed within 7-10 business days to the original payment method.
Any transaction fees incurred during the refund process will be borne by the client.
3. Package Deals and Subscriptions
For clients who have purchased package deals or subscriptions:
Unused sessions can be canceled with a 24-hour notice for a refund.
Used sessions are non-refundable.
Partial refunds for partially used packages will be calculated based on the standard rate of individual sessions, not the discounted package rate.
4. Digital Products and Workshops
All sales of digital products (e.g., e-books, guided meditations) are final and non-refundable.
Workshop registrations can be canceled up to 48 hours before the event for a full refund.
Cancellations made within 48 hours of the workshop will not be eligible for a refund.
5. How to Request a Cancellation or Refund
To initiate a cancellation or refund request:
Phone: +91-9325371502
Please provide:
Your full name
Date and time of the scheduled session
Reason for cancellation or refund request